Calm after the chaos
After the crazy week of brimfield it was really really slow. I was finding myself playing with my thumbs after the crazy week. It was a great experience seeing brimfield and how it works.
I feel like I've worked here for about 3 years now. Which is good because I feel really comfortable behind the desk and I honestly feel like I can run the desk without any help. It's good to not let the guest put you down no matter what they say. I had this one guest this weekend ask for a room for a coupon rate. I told him that we didn't have it available because we have a wedding and it's over 80% occupancy so we can't honor that rate. I got a ear full. "It says 7 days a week this is not right in reporting you to the better business buror". It was a bunch of nonsense I told him I understand your frustration but it does say bases on availability and we didn't have that. So it's important that you don't take things personal because of you do this business will eat you alive.
Good thing I have no heart huh?
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